Full steam ahead for AI integration
With the recent excitement around ChatGPT, it wasn’t a huge
surprise to see AI being a major focus. As reported by Forbes,
responsible
AI is something that SAP wants to integrate into a lot of its solutions.
For example, SAP S/4HANA cloud is set to include new AI
capabilities, such as SAP AI Business Services. This is designed to aid finance
teams in controlling costs and reducing risk by identifying and responding to
changes in customer sentiment more quickly.
SAP’s Customer Experience software is also receiving an
AI-powered companion app, which will improve conversion rates and operational
efficiency for sales, commerce and services teams. Add this to AI integrations
into industry-specific solutions (such as SAP Predictive Replenishment which
will use AI to optimise inventory management or SAP Intelligent Product
Recommendations for Sales teams), and it’s clear AI is set to play a big role
in SAP’s future software development. These updates are in addition to SAP’s partnership
with Microsoft and its much anticipated 365 Co-Pilot offering, as well as its
expanded Google
Cloud partnership announced earlier in May.
Sustainability remains a focus
ERP
Today also
outlined SAP’s focus on sustainability, with the company now offering
ledger-based accounting for carbon tracking. Limited to cloud-based RISE
customers for now, SAP’s Green Ledger is set to provide actual data for
calculating carbon emissions, meaning companies will be able to manage their
environmental impact in a way that’s auditable, transparent and reliable.
Building on this, SAP announced the SAP Sustainability Data
Exchange, set to become part of RISE with SAP and GROW with SAP. The solution will
form a secure exchange of standardised sustainability data for partners and
suppliers so they can decarbonise supply chains faster.
Given our own efforts at UKISUG to track our carbon
footprint and manage our emissions, it’ll be interesting to see how SAP develops
these offerings going forward.
Any more for any more?
Other highlights included New SAP Start and SAP Mobile Start
initiatives that aim to cater to the changing needs of users wanting to use
mobile devices to interact with their SAP implementations with a new user
design.
SAP Signavio is also set to become faster, with insights
available in hours rather than days – whilst SAP Build, the company’s low-code
offering, gains new event integration capabilities to make it easier to use
automation across business processes.
Lastly, it was great to see that SAP has doubled down on its
commitment to upskilling two million people worldwide by 2025. With our member
research regularly highlighting skills as a concern, this can only be a good
thing.
As your user group, we will continue to follow the latest
product developments so you can make the most informed decisions about your SAP
investments.
Equally, we’d love to hear your thoughts on the areas you think we should push SAP to focus on, so feel free to get in touch with the team and share your feedback and ideas: https://www.sapusers.org/contact
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